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	<title>IT Support | Octagon Technology</title>
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	<title>IT Support | Octagon Technology</title>
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		<title>Are we really secure? </title>
		<link>https://www.octagontech.com/2026/02/16/are-we-really-secure/</link>
		
		<dc:creator><![CDATA[Martin]]></dc:creator>
		<pubDate>Mon, 16 Feb 2026 09:00:00 +0000</pubDate>
				<category><![CDATA[Cyber Security]]></category>
		<category><![CDATA[IT Support]]></category>
		<category><![CDATA[Octagon Technology]]></category>
		<category><![CDATA[Privacy]]></category>
		<category><![CDATA[Technology Solutions]]></category>
		<category><![CDATA[Compliance]]></category>
		<category><![CDATA[Smart Thinking Solutions]]></category>
		<guid isPermaLink="false">https://www.octagontech.com/?p=10406</guid>

					<description><![CDATA[<img width="1024" height="684" src="https://www.octagontech.com/wp-content/uploads/2026/02/image-1024x684.png" class="attachment-large size-large wp-post-image" alt="Blank Postit!" style="float:left; margin:0 15px 15px 0;" decoding="async" fetchpriority="high" srcset="https://www.octagontech.com/wp-content/uploads/2026/02/image-1024x684.png 1024w, https://www.octagontech.com/wp-content/uploads/2026/02/image-300x200.png 300w, https://www.octagontech.com/wp-content/uploads/2026/02/image.png 1047w" sizes="(max-width: 1024px) 100vw, 1024px" /><p>Most people would say yes, I have&#160;antivirus that comes with Windows, but what about your&#160;MS365 business platform, Is that secure also?&#160; Here’s&#160;a scenario:&#160; I login to my laptop as normal in the morning.&#160;Then for some reason someone logs in to my account from another country 10 seconds later. You are not likely to know this [&#8230;]</p>
<p>The post <a href="https://www.octagontech.com/2026/02/16/are-we-really-secure/">Are we really secure? </a> first appeared on <a href="https://www.octagontech.com">Octagon Technology</a>.</p>]]></description>
		
		
		
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		<item>
		<title>Windows 11 In  &#8211; Windows 10 Out</title>
		<link>https://www.octagontech.com/2025/09/02/windows-11-in-windows-10-out/</link>
		
		<dc:creator><![CDATA[Martin]]></dc:creator>
		<pubDate>Tue, 02 Sep 2025 15:30:41 +0000</pubDate>
				<category><![CDATA[IT Support]]></category>
		<category><![CDATA[Compliance]]></category>
		<category><![CDATA[Cyber Security]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[upgrades]]></category>
		<category><![CDATA[Windows]]></category>
		<category><![CDATA[Windows 11]]></category>
		<guid isPermaLink="false">https://www.octagontech.com/?p=10395</guid>

					<description><![CDATA[<img width="500" height="500" src="https://www.octagontech.com/wp-content/uploads/2021/10/11-Windows-500x500.png" class="attachment-large size-large wp-post-image" alt="Windows 11 logo" style="float:left; margin:0 15px 15px 0;" decoding="async" srcset="https://www.octagontech.com/wp-content/uploads/2021/10/11-Windows-500x500.png 500w, https://www.octagontech.com/wp-content/uploads/2021/10/11-Windows-300x300.png 300w, https://www.octagontech.com/wp-content/uploads/2021/10/11-Windows-150x150.png 150w, https://www.octagontech.com/wp-content/uploads/2021/10/11-Windows.png 602w" sizes="(max-width: 500px) 100vw, 500px" /><p>Recently, we’ve had several enquiries about upgrading PCs to Windows 11. As widely reported, Windows 11 has specific hardware requirements, and many users are understandably concerned. The hesitation often stems from worries about disruption, cost, and compatibility. However, we’re here to help make the transition as smooth as possible. It’s important to note that support [&#8230;]</p>
<p>The post <a href="https://www.octagontech.com/2025/09/02/windows-11-in-windows-10-out/">Windows 11 In  – Windows 10 Out</a> first appeared on <a href="https://www.octagontech.com">Octagon Technology</a>.</p>]]></description>
		
		
		
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		<item>
		<title>Antivirus (Why?) </title>
		<link>https://www.octagontech.com/2025/07/02/antivirus-why/</link>
		
		<dc:creator><![CDATA[Martin]]></dc:creator>
		<pubDate>Wed, 02 Jul 2025 10:22:50 +0000</pubDate>
				<category><![CDATA[Cyber Security]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[IT Support]]></category>
		<category><![CDATA[Smart Thinking Solutions]]></category>
		<guid isPermaLink="false">https://www.octagontech.com/?p=10372</guid>

					<description><![CDATA[<img width="294" height="294" src="https://www.octagontech.com/wp-content/uploads/2025/07/image.png" class="attachment-large size-large wp-post-image" alt="Antivirus" style="float:left; margin:0 15px 15px 0;" decoding="async" srcset="https://www.octagontech.com/wp-content/uploads/2025/07/image.png 294w, https://www.octagontech.com/wp-content/uploads/2025/07/image-150x150.png 150w" sizes="(max-width: 294px) 100vw, 294px" /><p>The importance of a good antivirus package cannot be overstated. With ever-evolving threats and new avenues of attack, there is a significant risk of data loss, fraud, and possibly the cessation of your business entirely.  While Anti-Virus is crucial, it is not a complete solution. Think of it like a popular brand of surface cleaner [&#8230;]</p>
<p>The post <a href="https://www.octagontech.com/2025/07/02/antivirus-why/">Antivirus (Why?) </a> first appeared on <a href="https://www.octagontech.com">Octagon Technology</a>.</p>]]></description>
		
		
		
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		<item>
		<title>Remote Monitoring and Management (RMM) and what it is for</title>
		<link>https://www.octagontech.com/2025/06/23/remote-management-and-monitoring-rmm-and-whats-it-for/</link>
		
		<dc:creator><![CDATA[Martin]]></dc:creator>
		<pubDate>Mon, 23 Jun 2025 16:09:57 +0000</pubDate>
				<category><![CDATA[Technology Solutions]]></category>
		<category><![CDATA[Cyber Security]]></category>
		<category><![CDATA[IT Support]]></category>
		<category><![CDATA[Remote Monitoring And Management]]></category>
		<category><![CDATA[RMM]]></category>
		<category><![CDATA[Smart Thinking Solutions]]></category>
		<guid isPermaLink="false">https://www.octagontech.com/?p=10360</guid>

					<description><![CDATA[<img width="640" height="427" src="https://www.octagontech.com/wp-content/uploads/2025/06/pexels-divinetechygirl-1181675.webp" class="attachment-large size-large wp-post-image" alt="Remote Management and Monitoring RMM" style="float:left; margin:0 15px 15px 0;" decoding="async" loading="lazy" srcset="https://www.octagontech.com/wp-content/uploads/2025/06/pexels-divinetechygirl-1181675.webp 640w, https://www.octagontech.com/wp-content/uploads/2025/06/pexels-divinetechygirl-1181675-300x200.webp 300w" sizes="auto, (max-width: 640px) 100vw, 640px" /><p>Is my PC up to date? With our Remote Monitoring and Management (RMM) tool we can configure the updating of your software to make sure it gets done. This is crucial for patches to avoid data breaches and the like. Not only are we talking about Windows updates, we are talking about your Antivirus too.&#160; [&#8230;]</p>
<p>The post <a href="https://www.octagontech.com/2025/06/23/remote-management-and-monitoring-rmm-and-whats-it-for/">Remote Monitoring and Management (RMM) and what it is for</a> first appeared on <a href="https://www.octagontech.com">Octagon Technology</a>.</p>]]></description>
		
		
		
			</item>
		<item>
		<title>Move Your Domain &#8211; Successfully</title>
		<link>https://www.octagontech.com/2025/04/09/move-your-domian-successfully/</link>
		
		<dc:creator><![CDATA[Martin]]></dc:creator>
		<pubDate>Wed, 09 Apr 2025 07:21:00 +0000</pubDate>
				<category><![CDATA[IT Support]]></category>
		<category><![CDATA[domain]]></category>
		<category><![CDATA[Email]]></category>
		<category><![CDATA[Smart Thinking Solutions]]></category>
		<category><![CDATA[Web Hosting]]></category>
		<category><![CDATA[website]]></category>
		<guid isPermaLink="false">https://www.octagontech.com/?p=10318</guid>

					<description><![CDATA[<img width="1024" height="1024" src="https://www.octagontech.com/wp-content/uploads/2025/04/A-broken-email.jpeg" class="attachment-large size-large wp-post-image" alt="a badly transferred domain can lead to broken email" style="float:left; margin:0 15px 15px 0;" decoding="async" loading="lazy" srcset="https://www.octagontech.com/wp-content/uploads/2025/04/A-broken-email.jpeg 1024w, https://www.octagontech.com/wp-content/uploads/2025/04/A-broken-email-300x300.jpeg 300w, https://www.octagontech.com/wp-content/uploads/2025/04/A-broken-email-150x150.jpeg 150w" sizes="auto, (max-width: 1024px) 100vw, 1024px" /><p>This month our support team is continuing to tell you about the things we do &#8211; today, moving a domain. At Octagon, we often get asked to assist with a domain move to different registrars or hosting providers. There is a huge difference between a web designer and an IT company. Web designers can make [&#8230;]</p>
<p>The post <a href="https://www.octagontech.com/2025/04/09/move-your-domian-successfully/">Move Your Domain – Successfully</a> first appeared on <a href="https://www.octagontech.com">Octagon Technology</a>.</p>]]></description>
		
		
		
			</item>
		<item>
		<title>What We Do (Part 3) – Critical Checks</title>
		<link>https://www.octagontech.com/2025/03/25/what-we-do-part-3-critical-checks/</link>
		
		<dc:creator><![CDATA[Ben]]></dc:creator>
		<pubDate>Tue, 25 Mar 2025 13:23:47 +0000</pubDate>
				<category><![CDATA[IT Support]]></category>
		<category><![CDATA[critical checks]]></category>
		<category><![CDATA[infrastructure]]></category>
		<category><![CDATA[Networks]]></category>
		<category><![CDATA[Smart Thinking Solutions]]></category>
		<guid isPermaLink="false">https://www.octagontech.com/?p=10306</guid>

					<description><![CDATA[<img width="470" height="470" src="https://www.octagontech.com/wp-content/uploads/2025/03/critical-checks.webp" class="attachment-large size-large wp-post-image" alt="critical checks" style="float:left; margin:0 15px 15px 0;" decoding="async" loading="lazy" srcset="https://www.octagontech.com/wp-content/uploads/2025/03/critical-checks.webp 470w, https://www.octagontech.com/wp-content/uploads/2025/03/critical-checks-300x300.webp 300w, https://www.octagontech.com/wp-content/uploads/2025/03/critical-checks-150x150.webp 150w" sizes="auto, (max-width: 470px) 100vw, 470px" /><p>In this final part of our what we do series we explain about a client for whom there is no room for error on the day so critical checks have to be carried out.  Overview&#160; One of our clients is a big venue hosting huge volumes of the public, so their systems are required to [&#8230;]</p>
<p>The post <a href="https://www.octagontech.com/2025/03/25/what-we-do-part-3-critical-checks/">What We Do (Part 3) – Critical Checks</a> first appeared on <a href="https://www.octagontech.com">Octagon Technology</a>.</p>]]></description>
		
		
		
			</item>
		<item>
		<title>HELP my internet connection has gone! </title>
		<link>https://www.octagontech.com/2025/03/19/help-my-internet-connection-has-gone/</link>
		
		<dc:creator><![CDATA[Martin]]></dc:creator>
		<pubDate>Wed, 19 Mar 2025 17:33:01 +0000</pubDate>
				<category><![CDATA[IT Support]]></category>
		<category><![CDATA[emergency]]></category>
		<category><![CDATA[Internet Problems]]></category>
		<category><![CDATA[Smart Thinking Solutions]]></category>
		<category><![CDATA[Third Parties]]></category>
		<guid isPermaLink="false">https://www.octagontech.com/?p=10291</guid>

					<description><![CDATA[<img width="449" height="449" src="https://www.octagontech.com/wp-content/uploads/2025/03/internet-connection.webp" class="attachment-large size-large wp-post-image" alt="internet connection issues" style="float:left; margin:0 15px 15px 0;" decoding="async" loading="lazy" srcset="https://www.octagontech.com/wp-content/uploads/2025/03/internet-connection.webp 449w, https://www.octagontech.com/wp-content/uploads/2025/03/internet-connection-300x300.webp 300w, https://www.octagontech.com/wp-content/uploads/2025/03/internet-connection-150x150.webp 150w" sizes="auto, (max-width: 449px) 100vw, 449px" /><p>Welcome to part 2 of our what we do series. We would like to share a story about how we helped one of our clients when their internet connection ceased without warning.  The Background&#160; We had a call from a panicking client who had lost their leased line internet connection. Leased line connections usually have [&#8230;]</p>
<p>The post <a href="https://www.octagontech.com/2025/03/19/help-my-internet-connection-has-gone/">HELP my internet connection has gone! </a> first appeared on <a href="https://www.octagontech.com">Octagon Technology</a>.</p>]]></description>
		
		
		
			</item>
		<item>
		<title>What We Do – Part 1</title>
		<link>https://www.octagontech.com/2025/03/14/what-we-do-part-1/</link>
		
		<dc:creator><![CDATA[Martin]]></dc:creator>
		<pubDate>Fri, 14 Mar 2025 12:51:55 +0000</pubDate>
				<category><![CDATA[Cyber Security]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[Governance and Compliance]]></category>
		<category><![CDATA[IT Support]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[Compliance]]></category>
		<category><![CDATA[Smart Thinking Solutions]]></category>
		<category><![CDATA[threats]]></category>
		<guid isPermaLink="false">https://www.octagontech.com/?p=10285</guid>

					<description><![CDATA[<img width="465" height="465" src="https://www.octagontech.com/wp-content/uploads/2025/03/image.jpeg" class="attachment-large size-large wp-post-image" alt="SOC" style="float:left; margin:0 15px 15px 0;" decoding="async" loading="lazy" srcset="https://www.octagontech.com/wp-content/uploads/2025/03/image.jpeg 465w, https://www.octagontech.com/wp-content/uploads/2025/03/image-300x300.jpeg 300w, https://www.octagontech.com/wp-content/uploads/2025/03/image-150x150.jpeg 150w" sizes="auto, (max-width: 465px) 100vw, 465px" /><p>At Octagon we are often asked what we do. Over the next few weeks we hope to explain in a little detail the systems we look after and what they are used for. What we do for a client with 40 people Below is a list of services and what we do for a particular [&#8230;]</p>
<p>The post <a href="https://www.octagontech.com/2025/03/14/what-we-do-part-1/">What We Do – Part 1</a> first appeared on <a href="https://www.octagontech.com">Octagon Technology</a>.</p>]]></description>
		
		
		
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		<item>
		<title>Half Term &#038; Your Work Computer</title>
		<link>https://www.octagontech.com/2025/02/24/half-term-your-work-computer/</link>
		
		<dc:creator><![CDATA[Martin]]></dc:creator>
		<pubDate>Mon, 24 Feb 2025 10:42:07 +0000</pubDate>
				<category><![CDATA[Cyber Security]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[IT Support]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[Technology Solutions]]></category>
		<category><![CDATA[Compliance]]></category>
		<category><![CDATA[threats]]></category>
		<guid isPermaLink="false">https://www.octagontech.com/?p=10247</guid>

					<description><![CDATA[<img width="1024" height="1024" src="https://www.octagontech.com/wp-content/uploads/2025/02/LaptopGameDownload.jpg" class="attachment-large size-large wp-post-image" alt="Laptop young person" style="float:left; margin:0 15px 15px 0;" decoding="async" loading="lazy" srcset="https://www.octagontech.com/wp-content/uploads/2025/02/LaptopGameDownload.jpg 1024w, https://www.octagontech.com/wp-content/uploads/2025/02/LaptopGameDownload-300x300.jpg 300w, https://www.octagontech.com/wp-content/uploads/2025/02/LaptopGameDownload-150x150.jpg 150w" sizes="auto, (max-width: 1024px) 100vw, 1024px" /><p>To go along with our special days and events month I thought I would use this space to ensure that everyone is aware of the risks of sharing your work laptop with other members of the family in Half Term or when needed. Did your children use your work laptop to play games on in [&#8230;]</p>
<p>The post <a href="https://www.octagontech.com/2025/02/24/half-term-your-work-computer/">Half Term & Your Work Computer</a> first appeared on <a href="https://www.octagontech.com">Octagon Technology</a>.</p>]]></description>
		
		
		
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