Our Services

IT Support

We understand that your business is unique and relies on a healthy IT infrastructure. Our IT support is tailored around your business needs and requirements, ensuring we provide our clients with the highest level of service, whilst integrating perfectly into your business.

 

Onsite and remote support
Emergency support
Viruses and security
Monthly contracts or Pay-As-You-Go
No minimum users

 

*We also offer an IT Essentials Package, everything your business needs at a very competitive monthly charge. Get in touch for more details

Data Backup

Every business regardless of its size should have an automated backup and a retention policy in place. Data backup must be an integral part of any enterprise

 

UK-based backup servers
Automated, managed and monitored backups
Monthly contracts
No minimum storage

 

We are the most trusted providers of backups. We monitor and provide UK-based secure backup solutions and recovery services for individuals and businesses, large and small.

Hosted Exchange

Hosted Exchange is the fastest growing sector of Cloud Computing. Deliver Hosted Exchange to your workforce and access your emails, calendars and contact information anywhere, anytime, on any of your devices.

 

Exchange 2012
Monthly contracts
No minimum mailboxes

 

Our Hosted Exchange servers have been approved compliant for use with Criminal Justice Secure eMail – CJSM. Ideal if you are concerned about email security in your business.

Ask Us a Question

Some more things we do

Emergency IT Support

Do you require quick assistance with an IT emergency? We can have an IT specialist out to you the same day, visiting you on-site or connecting remotely. Do you need help? Contact us

CJSM Hosted Exchange

Our Hosted Exchange servers have been approved compliant for use with Criminal Justice Secure eMail – CJSM. This service is ideal if you are concerned about email security in your business. Discover more

Help, Advice and Solutions

If you need any IT related help, advice or solutions we can provide it. Our service is tailored around your business needs and requirements, allowing you to run your business safe in the knowledge that your systems are in good hands.

Office 365

Our staff are trained and experienced in supplying and supporting businesses with Office 365. We can help you move to Office 365 and make the process secure, managed and run smoothly.

Web Hosting & Email

Website hosting is an essential part of the total website package. We know hosting must be 100% stable and have a very low operations downtime. We can also register and professionally manage your domain names ensuring they are renewed on time.

Technology Training

Staff training and vigilance are essential when it comes to modern technology. Our seminars and workshops are carefully tailored to the skill levels of your workforce and the requirements of your business. Contact us for more information.

IT Essentials Packages

Micro Enterprise

We have found this package to be a good solution for a variety of micro businesses who need the reassurance of being able to access reliable and dependable IT support.

 

Quarterly 1 hour visits – these visits can be scheduled for an IT issues or regular service visits
Telephone and remote advice and support
Weekly monitoring of NAS devices etc.
Site documentation and reporting to be kept up to date and shared with you
Liaison with all relevant third parties to provide single point of contact for all aspect of technology
Regular reviews to ensure both sides are happy with the arrangements

This package is everything your business needs at a very competitive monthly charge. Get in touch for more details

SMEs

This package proved to be a good solution for businesses who need the reassurance of being able to access reliable and consistent IT support.

 

2 hours of a regular monthly IT Support on site or/and by remote.
Or use your 2 hours for callout support for regular issues
Telephone support
Daily monitoring of NAS devices etc.,
Site documentation and reporting to be kept up to date and shared with you
Liaison with all relevant third parties to provide single point of contact for all aspect of technology
Regular reviews to ensure both sides are happy with the arrangements

 

All contract clients receive priority over “pay-as-you-go” customers.

Protect Your Online Privacy

Choose Your Plan

Everyone should think about Cyber Security!

We often find our clients working at coffee shops or on public WiFi networks and to keep their information safe from snooping, we recommend they use security software.

At Octagon Technology we use CyberGhost on our computers, laptops, tablets and phones so we can securely and privately use the internet wherever we find ourselves.

Click here and buy CyberGhost (monthly plan)

Click here and buy CyberGhost (annual plan)

Our Team

Testimonials

“Right from the first meeting to completion everyone we have dealt with has been friendly, helpful and efficient. I particularly like the relaxed unpressured approach and the clearly defined details of how the work would be carried out.”

Lindum College Jane Bellamy

“Octagon provides an excellent time critical service.”

Rand Farm Park Richard Waring

“We would highly recommend Octagon to other businesses.”

Lincoln City FC Darren Curtis

“Always there to support us and able to respond very quickly to changing demands and needs. I appreciate the team approach to maintain our systems and their development.”

QS Burton & Co Richard French

Latest News

Negative Twitter Comments – What Are Your Options? Guest blog by Kristian Downer

‘Twitter is a great tool for business owners, but fears about negative twitter comments can make owners fearful of using the platform.’ We asked Kristian Downer at DowSocial to share what are your options when dealing with negative twitter comments both on a personal and business level. The ways negative twitter comments can affect you depends on whether the comments are about your business […]

Steps to take to minimise the impact of an ever-growing workload? Guest blog by Julia McGinn

What is your time management strategy? We understand the importance of prioritising your daily tasks, activities and jobs so we asked Julia McGinn at Stone Moor Business Services to share some of her admin tips with us. I’ve heard it said over and over that we all have the same amount of time but often, even the most organised of us can feel overwhelmed, lacking […]

Loss of business data may threaten your hard-earned competitive position, ruin your company’s reputation, or may lead to expensive litigation

How can smart businesses prepare for flood, thief or fire? – Part 2.

In my article last month, I’ve introduced a few simple things you can do to ensure your data is safe. Here are a few more tips from me to help you minimise the risk of data loss: 1. Backup Ensure that your data is properly backed up, monitor it and test the backup to ensure that your data can be recovered […]

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