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Our News, Tips and Advice

  • Why are my bulk emails not being received?

    Bulk Email

    Bulk Email One of the challenges of email marketing is to ensure that your messages reach the intended recipients and do not end up in the spam folder. To achieve this, you need to use a reliable and secure email service provider that can handle bulk email delivery. One of the features that you should…

  • What is a good back-up?

    Photo by S J: https://www.pexels.com/photo/assorted-floppy-disks-12093423/

    Before we start – floppies were an acceptable small business back-up in 1995, when we started Octagon Technology. I have an IT and Cyber Security checklist for my initial meetings with clients – obviously. When I get to the part where I ask about their back-up the tone of the answer can tell me a…

  • So what is the reality of our IT Support and Cyber services?

    we say yes yo great IT support and cyber security

    Following on from my July article where I told you about our excellent IT support services… but that could just be sales talk. Let me explain how we get to help our clients in the way we do. IT Support I will start with the people. We have a well trained and experienced small team…

  • Defence-in-depth – Your Move

    defence-in-depth your move

    Yesterday I wrote the opening chapter of this defence-in-depth article – I looked at how anti-virus protection can be side-stepped by threat actors and that staff cyber awareness training is needed to provide another layer to your defences. That was a human addition to your defence-in-depth and today we are going to look at more…

  • Electronic dumpster diving – what are YOU throwing away?

    Trash Can Data

    Into the bin it goes ! It is generally recommended that when you throw away house rubbish that you do not include intact personal information. To avoid electronic dumpster diving and people getting your (PII) such as bank accounts, NI numbers, ID and such. This is because naughty people can and will look through bins…

  • IT is moving on

    Photo by S J: https://www.pexels.com/photo/assorted-floppy-disks-12093423/

    Setting up a PC in the 90’s? IT is moving on and back in the 90’s we had to set up PCs using floppy disks from scratch. We would have to literally build the PC from circuit boards and wires then put the operating system on with floppy disks. Each floppy disk would only contain…

  • Security Operations Centre – SOC

    Watching your accounts

    Imagine someone logging in to your account in the middle of the night then stealing all your information or accessing your email. What could they get into? Maybe they could use your email to break in to another account by way of a forgotten password link. The possibilities for damage and trouble are endless. This…

  • Mobile Phone Security – Three Simple Steps for Best Practice

    mobile phone security

    Mobile phone security is something that can just be taken for granted. We all carry our mobile phones with us everywhere and do everything on them – but when it comes to using those phones for business, they often drop out of the company’s IT support. They shouldn’t – that’s why you come to us…

  • This is why you need our excellent IT Support

    do not pay peanuts for IT support

    If your process for choosing an IT support supplier is purely based on cost then stop reading now and go here. IT support – that is a bit old fashioned! I used to spend my time fixing computer problems, talking to people about technology, running my team of experts and generally providing IT support for…

  • Life through Google Lens… but we start with IT support

    google lens and IT support

    When we are not supplying IT support for our clients, one of the things we often do here at Octagon is just explore technology. We like to understand – not only the core products we support but also – you never know when keeping up with the latest tech will help us solve your problem!…

  • Communication in I.T.

    communication

    Do you ever think about your I.T? Many companies don’t consider communication with theIr I.T. supplier to be a major part of their organisation until something goes wrong and suddenly a solution becomes urgent. Planning ahead It is important to plan ahead for your I.T. and Cyber Security requirements, especially in the current climate. Make…

  • Your IT Support Saves Time

    IT Support is not only for when things don’t work. Precious Seconds Do you ever think about how much time your computer steals from you? Do you find using it frustrating? You wouldn’t be the first, so here are some simple changes you can make that could drastically improve your experience. Two screens (or more)…