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Octagon Technology

Saturday Support

IT Support / By

It has been an early start today! A contract client called the office at 7am – their issue was that the the PC that runs the hotel booking and billing system was down. It took a short time to collect up some spares and tools but we turned out and had their system back up

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Server Up!

IT Support, Technology / By

Our plans worked – we fixed the client’s server – and as a result of the client following our advice, they lost about three hours working time but no data. The staff used this time to catch up with those “non-computer” jobs. We lost most of a nights sleep and the staff were able to just log

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Server Down

IT Support, Technology / By

We had to reboot a client’s server this lunchtime as part of a planned routine maintenance programme. Jokingly the engineer I sent asked “what happens if it does not restart?” Well we found out. The machine is new, having only been onsite since late spring this year, it has been rebooted a number of times

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New Network

Technology / By

Over the last few days I have been installing a network from scratch in a building with 2 floors. The main challenge of all this was the trunking which was pre installed for the power sockets. To make the network sockets go in we had to source special boxes that would compliment the decor of

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Odd Job

Technology / By

Today whilst Martin has been out at a client building a network for them from scratch, including installing the cables, sockets and switches, then adding the PCs, a NAS box and sharing the resources – so we can get a Disaster Recovery backup for them – I have been trying to get a GPRS modem

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