Effective communication with your IT provider is a critical component of any business’s operational strategy. In today’s fast-paced digital world, where technology underpins almost every aspect of a company, having a clear and open channel with those who manage your IT infrastructure is not just beneficial, it’s essential. It ensures that IT services align with […]
Effective Communication Read More »
We fix things! We recently have had to deal with Power cuts and one of our largest clients. It is important to remember that a large network with multiple systems cannot be just switched on and off in quick succession. Rebooting a large network after a power outage is a critical task that requires careful
We fix things after Power Cuts Read More »
Spring cleaning is not only for your home, but also for your computer. A cluttered and dusty computer can affect its performance, security and lifespan. Here are some tips on how to clean up your computer and make it run faster and smoother. Delete unnecessary files and programs. Over time, your computer accumulates a lot
The other day we were asked to diagnose a fault with an application that wasn’t coming up with the correct text and boxes on it. In this instance it was a VoIP app on a PC. One of our engineers had suggested the importance of a reboot and it turned out that it wasn’t done
The importance of a reboot! Read More »
“Defence in depth is a strategy that leverages multiple security measures to protect an organisation’s assets. The thinking is that if one line of defence is compromised, additional layers exist as a backup to ensure that threats are stopped along the way” SaaS Defence in Depth Microsoft 365 is used by millions and is an
Defence in Depth Part 1 Read More »
Bulk Email One of the challenges of email marketing is to ensure that your messages reach the intended recipients and do not end up in the spam folder. To achieve this, you need to use a reliable and secure email service provider that can handle bulk email delivery. One of the features that you should
Why are my bulk emails not being received? Read More »
Following on from my July article where I told you about our excellent IT support services… but that could just be sales talk. Let me explain how we get to help our clients in the way we do. IT Support I will start with the people. We have a well trained and experienced small team
So what is the reality of our IT Support and Cyber services? Read More »
When we are not supplying IT support for our clients, one of the things we often do here at Octagon is just explore technology. We like to understand – not only the core products we support but also – you never know when keeping up with the latest tech will help us solve your problem!
Life through Google Lens… but we start with IT support Read More »
One of our larger clients recently approached us to find them an additional laptop for one of their staff with some specific requirements. They wanted it to be light, have a small form factor at 13” or less, be reasonably powerful and also be cheap at around £600. They also requested that it not be
Go Pro or go Home? Read More »
