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Broken Laptop

Not only do we provide support for a range of clients across Lincolnshire but we provide support for our own office systems.

I had a problem at the weekend – my laptop broke down.

Although this has caused me some problems and rescheduling – it was not a huge problem. My backup and recovery plan worked.

  • I have a spare device – so I made sure I could get Internet access from my tablet and that it was charged
  • The company has a spare NetBook so I charged that as well
  • I went to my online backup to recover the files I needed for my immediate tasks and put those on a memory stick
  • My email comes to my iPhone so that was covered
  • I use Documents To Go on iPhone for Word and Excel files
  • I blog from my phone
  • As I had taken out an HP CarePack on Monday I called HP to get them to send the replacement parts – this took less than 10 minutes
  • Tomorrow I shall rebuild the laptop and restore my data.

    If you do not want a computer or server breakdown to be a crisis then you must let us create a similar plan for your business protection.