Request:
Access to an email account by a third party
Challenge:
We had a call the other day from a relative of someone who is terminally ill. They were requesting access to their family member’s business email.
Straightforward?
No.
We protect our clients’ information!
Solution:
I made the request to the person for a Power of Attorney. The document then was verified by our solicitor.
Result:
I was able to change the password and give access to the relative.
Lesson:
Always question security. Not everything is as it seems, there are fake documents and scammers everywhere.
Action:
To find out more email Martin at martin@octagontech.com or call our office on 01522 797520.
Martin Mayes – by-line and other articles
