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Our News, Tips and Advice

  • Hack Me If You Can! What’s your excuse? 

    Hack me if you can

    “I am too busy for cyber security.”  “It will never happen to me.”  “My organisation is too small for the hackers to bother with.”  “HMRC hacked for £42M because someone’s login was compromised.” FAKE NEWS!!!!  “Cyber security is hard – when I remember, I will get someone else to fix it for us.”  “We pay…

  • Antivirus (Why?) 

    Antivirus

    The importance of a good antivirus package cannot be overstated. With ever-evolving threats and new avenues of attack, there is a significant risk of data loss, fraud, and possibly the cessation of your business entirely.  While Anti-Virus is crucial, it is not a complete solution. Think of it like a popular brand of surface cleaner…

  • Remote Monitoring and Management (RMM) and what it is for

    Remote Management and Monitoring RMM

    Is my PC up to date? With our Remote Monitoring and Management (RMM) tool we can configure the updating of your software to make sure it gets done. This is crucial for patches to avoid data breaches and the like. Not only are we talking about Windows updates, we are talking about your Antivirus too. …

  • Tame Your Inbox: How (and Why) to Use Rules in Outlook

    rules

    If your Outlook inbox looks more like a digital jungle than a tidy workspace, you’re not alone. Between newsletters you never signed up for, meeting invites you’d rather avoid, and email chains that won’t die, it’s easy to feel like you’re losing the inbox battle. Fortunately, Outlook Rules are here to restore order — like…

  • Hack Me If You Can – Think You’re Unhackable? Think Again.

    hacker

    We’ve all heard it: “It won’t happen to me.” Usually said moments before it does happen to you – whether it’s locking your keys in the car, burning the toast, or falling victim to a phishing email from “Your CEO” asking for iTunes vouchers.  Let’s face it – in today’s digital world, cyber threats aren’t…

  • Move Your Domain – Successfully

    a badly transferred domain can lead to broken email

    This month our support team is continuing to tell you about the things we do – today, moving a domain. At Octagon, we often get asked to assist with a domain move to different registrars or hosting providers. There is a huge difference between a web designer and an IT company. Web designers can make…

  • My Personal Delivery Scam

    delivery scam

    This article was previously published a part of “The Wednesday Bit” series on Smart Thinking Solutions. I was working at my desk the other day, thinking about stopping for lunch, when I got the following text message:  Now I was waiting for a delivery, I had ordered a camping kettle from AliExpress, but the last…

  • What We Do (Part 3) – Critical Checks

    critical checks

    In this final part of our what we do series we explain about a client for whom there is no room for error on the day so critical checks have to be carried out.  Overview  One of our clients is a big venue hosting huge volumes of the public, so their systems are required to…

  • Training is part of What We Do

    Training - Database 101

    When we started the company thirty years ago, Clive and I were working in a college. We were training people how to use technology, whether it was computers or cameras. That itch to pass on our knowledge has never really left us, and we have continued to offer training to this day. The blog below,…

  • HELP my internet connection has gone! 

    internet connection issues

    Welcome to part 2 of our what we do series. We would like to share a story about how we helped one of our clients when their internet connection ceased without warning.  The Background  We had a call from a panicking client who had lost their leased line internet connection. Leased line connections usually have…

  • What We Do – Part 1

    SOC

    At Octagon we are often asked what we do. Over the next few weeks we hope to explain in a little detail the systems we look after and what they are used for. What we do for a client with 40 people Below is a list of services and what we do for a particular…

  • Something different to flowers and chocolates…

    Geek Gift list for Mother's Day

    …written because your Mum does not want that Mother’s Day compilation CD that is constantly advertised on TV! She also wants something different to flowers and chocolates… Bad planning on my behalf was part of the reason I missed out writing a Geek Mother’s article last year – something I am going to correct this…